This article discusses the importance of context in enterprise data for generative AI (GenAI), and, in fact, for any AI initiative.
Seth Earley //
18 Dec 2024
Customer service and customer support operations are no strangers to AI technologies. AI has long been embedded in the interactions between companies and their customers.
Marydee Ojala //
21 Nov 2024
The exponential advancement of AI technologies necessitates the implementation of robust governance frameworks to guide their responsible development and deployment.
Colin Levy //
24 Oct 2024
The past year has been an exhilarating one with AI and more specifically, generative AI (GenAI), quickly emerging as a transformative force, reshaping how businesses will operate, innovate, and interact with customers. As AI continues to gain prominence, its impact on enterprise data architecture is becoming increasingly apparent.
John O'Brien //
25 Sep 2024