Enterprises increasingly rely on chatbots, voicebots, and virtual assistants to service more customers without adding to their staff count. These devices can be connected by a single underlying software platform, although there are several companies that use these devices independent of each other.
Phillip Britt //
13 Feb 2025
This article discusses the importance of context in enterprise data for generative AI (GenAI), and, in fact, for any AI initiative.
Seth Earley //
18 Dec 2024
The exponential advancement of AI technologies necessitates the implementation of robust governance frameworks to guide their responsible development and deployment.
Colin Levy //
24 Oct 2024
Data quality is the showstopper of AI. Many enterprise leaders who were hot on the business potential of AI are realizing that their efforts will be dead in the water if the data they are employing to train and populate their AI models is inadequate, inaccurate, or not timely.
Joe McKendrick //
10 Oct 2024