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Biographical Information

Phillip Britt

PHILLIP BRITT is a Chicago area based freelance writer and a regular contributor to Speech Technology magazine.

Articles by Phillip Britt

The Future of Work Chatbots, Voicebots, and Virtual Assistants

Enterprises increasingly rely on chatbots, voicebots, and virtual assistants to service more customers without adding to their staff count. These devices can be connected by a single underlying software platform, although there are several companies that use these devices independent of each other.