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Customer Service and Customer Experience > Features
How customers perceive and interact with your company directly impacts their satisfaction and loyalty and your brand reputation and revenue growth.

Enterprise AI World 2024 Is Nov. 20-21 in Washington, DC. Register now for $100 off!

The Rise of GenAI and LLMs

In 1950, Alan Turing suggested a test to determine if computers could mimic human intelligence well enough that an impartial observer could no longer tell the difference. We are still talking about the Turing Test almost 75 years after its inception.