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AI Enhances Customer Service in Several Ways

Although the initial seeds of generative AI (GenAI) were planted in the 1960s, for the most part it didn't come into full bloom until the introduction of ChatGPT in November 2022. Before that, GenAI had all but the most nascent use in business. As the technology entered the public consciousness, it spread across industries from entertainment to manufacturing to healthcare for a wide variety of uses, including customer service.

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Enterprise AI Case Studies

Fluidstack Selects VAST Data to Meet AI Scalability, Reliability, and Performance Demands

VAST Data, the AI data platform company, is announcing that Fluidstack, the premier AI cloud platform, has selected the VAST Data Platform to support the large-scale, high-performance AI workloads Fluidstack provides for its customer base.

Cengage Student Assistant Powers Personalized Learning with AI

Cengage, the higher education business of global edtech company Cengage Group, is expanding the availability of its generative artificial intelligence (GenAI) tool, Student Assistant, giving more than one million students access to Student Assistant.

Securiti Partners with AWS to Enable DSPM and Safe use of Data with Bedrock

Securiti, a pioneer of Data+AI Command Center, announced that it has signed a strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to enable Gencore AI's integration with Amazon Bedrock.

Scan Computers Picks PEAK:AIO to Power its GPUaaS

PEAK:AIO, a software-defined storage provider built exclusively for GPU-powered AI workloads, announced it has been chosen by Scan Computers, a NVIDIA Elite Partner, to power its latest expansion of GPU-as-a-Service (GPUaaS).