Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage.

We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business.

For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.

Our single SaaS AI platform and robust suite of AI & GenAI models are designed to transform the total experience from CX to EX across websites, ecommerce, service, and workplace. Powering individualized, trusted, and connected experiences across every interaction to delight customers and augment employees, and drive superior business outcomes.

Our platform is certified ISO 27001 certified, HIPAA compliant, SOC2 compliant, and 99.999% SLA resilient. We are a Salesforce Summit ISV Partner, an SAP? Endorsed App, and an Adobe Gold Partner.

eGain Knowledge Hub helps improve experience and reduce cost by delivering trusted answers for customer service.

Visit www.eGain.com for more information

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit  M-Files | Document Management Platform

With NICE (Nasdaq: NICE), it's never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world's #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com

Pryon turns vast quantities of critical, fragmented, and rapidly-changing content into accurate, timely, and verifiable answers via the world's first enterprise-grade Knowledge AI Platform. Using best-in-class retrieval technology, Pryon securely extracts answers from all forms of content, including audio, images, text, and video, stored in a myriad of sources. Pryon’s Knowledge AI platform is intuitive to use, is accessible via API from any system, and can be deployed in a matter of weeks in the cloud or on-premises. Created by the AI pioneers instrumental in developing Alexa, Siri, and Watson, Pryon is trusted by leading enterprises such as Dell, NVIDIA, Westinghouse, and World Economic Forum. By reducing the distance between people and answers, Pryon builds high-performing, resilient, and responsive organizations.

Sinequa transforms how work gets done. Sinequa’s Assistants augment your company by augmenting employees with a knowledgeable, accurate, secure work partner so they are more effective, more informed, more productive, and less stressed. Best of all, Sinequa Assistants streamline workflows and automatically navigate the chaotic enterprise information landscape, so that employees can skip the grind and focus on doing the kind of work that makes the most impact. Sinequa’s Assistants achieve this by combining the power of comprehensive enterprise search with the ease of generative AI in a configurable and easily managed Assistant framework, for an accurate, traceable, and fully secure conversational experience. Deploy an out-of-the-box Assistant or configure a tailored experience and specialized workflow to augment your people and your company. For more information, visit www.sinequa.com.

Sugarwork empowers companies to ascertain and maintain their operational intellectual property. Sugarwork is an intuitive knowledge sharing tech platform that enables organizations to scale expert knowledge across their organizations. It deploys a guided and AI-driven process through which experts contribute their institutional knowledge to a shared resource. Its AI creates rich summaries and extracts key insights that are easily shareable and searchable.

SWIRL is AI Infrastructure Software that enables ChatGPT-like insights from enterprise data, without bulk copying or movement of data. No new vector database is required. 

SWIRL connects any GAI/LLM including OpenAI and Google Gemini to enterprise applications and data platforms - including M365, Salesforce, ServiceNow, Snowflake, OpenSearch, MongoDB, BigQuery and Oracle - just to name a few.

SWIRL is secure and compliant, thanks to SSO integration and on-premises deployment. Users never see anything they aren't already authorized to see. 

Stop drowning in data. Start using SWIRL for business advantage.

Enterprise Taxonomy and Ontology Software

For over two decades, Synaptica has been helping organizations around the world to organize, categorize, and discover enterprise knowledge

Upland BA Insight leverages AI technology to deliver a web-like advanced search experience with results that are relevant, personalized, and actionable. The connector-based technology works with enterprises, customer portals, and web sites, turning searches into actionable insights, regardless of where content or users reside.

Upland BA Insight and RightAnswers are the total package for your enterprise knowledge needs, leveraging artificial intelligence and machine learning for finding, sharing, and leveraging knowledge for your users. 

Verint Knowledge Management™ is a market leading solution that drives superior customer experiences through AI and CX automation.  Leveraging Verint’s Open CCaaS platform, powered by Da Vinci AI, Verint KM connects your company, customers, and applications with personalized, relevant knowledge. Verint Knowledge Management can deliver accurate, compliant, and consistent answers in real time at multiple customer engagement touchpoints. Robust, intuitive Engagement Insights empower your workforce to become more effective as you quickly identify new knowledge and expand intelligence across regions and locations.  CX Automation with Verint KM empowers the distributed workforce and expands where and how knowledge assets can be effectively delivered.

MangoApps is the AI-First Employee Experience & Operations Platform that transforms the way your company works by connecting and engaging your workforce while empowering both in-office and frontline employees with best of breed AI services. It seamlessly combines four core components into one centralized location: a Modern Intranet, for accessing all your company content and resources; an Employee SuperApp, for effective communication and community; Intelligent Work Apps, to help streamline your work processes; and an AI Hub that redefines the way businesses leverage artificial intelligence, ensuring a transformative impact on your employee experience.  

AutogenAI is a platform revolutionizing the bid and proposal writing process by increasing efficiency and elevating the quality of responses. The platform leverages large language models in combination with a client's proprietary data to write winning proposals in less time. AutogenAI is used by a variety of sectors, and is trusted by businesses around the globe to gain a competitive edge by increasing the quantity and quality of proposals.

Our goal at CRM Media is to become the preferred source for information, products, and services relevant to the CRM user marketplace. CRM Media is dedicated to providing this pertinent information in a timely manner, thereby connecting decision makers and industry providers now and in the future.

CRM magazine and destinationCRM.com's features are designed to serve leaders engaged in the development of customer-centric business initiatives and ventures. CRM magazine and destinationCRM.com are ideal for companies that have identified customer relationship management as a key strategy for creating enhanced customer value across many industries including technology, communications, finance, retail, advertising, and healthcare.

Database Trends and Applications is a magazine covering data and information management, big data, and data science. In addition, our website, dbta.com, connects visitors with white papers, webinars, and other learning opportunities in the field. Our magazine and website delivers advanced trends analysis and case studies serving the IT and business stakeholders of complex data environments. Our newsletters connect subscribers with news and analysis about the following subjects: Oracle News, Linux News, MultiValue News, General Information Management News, and more. 

Published quarterly in print, weekly via email newsletter, and around-the-clock online, Enterprise AI World delivers industry news, trends analysis, case studies, and market research to professionals in North America that evaluate, recommend, purchase, and use enterprise technology products and services. Enterprise AI World magazine is free to qualified subscribers. Subscribe here.

KMWorld is the leading information provider serving the Knowledge Management systems market. We inform our more than 45,000 subscribers about the components and processes — and related success stories — that together offer solutions for improving your business performance.  With access to many of the most knowledgeable writers and analysts in the industry, KMWorld also offers a number of special publications, including: the KMWorld Best Practices White Papers series — delivering high-value, educational content from industry-leading solutions providers, free from marketing hype and distraction; the KMWorld Buyer's Guide — a print and electronic resource that will shorten your search for a vendor or simply help identify sources for KM tools.

Serious Insights LLC is a boutique IT analyst firm in Sammamish, Washington. Serious Insights uses scenario planning to offer diverse and challenging perspectives on the future of work. The company covers emerging technologies through reviews, analysis and reports that help readers better navigate an uncertain future and make more informed choices today. Serious Insights offers vendor advisory, strategic planning and professional development focused on helping individuals and businesses become more agile.

SpeechTEK, Speech Technology magazine, and STM eWeekly, the one voice everyone hears in speech technology, are also excellent vehicles for marketing speech technology solutions. Speech Technology magazine's mission is to provide comprehensive and independent coverage of information impacting speech technologies.

Speech Technology Magazine is delivered free of charge digitally to qualified subscribers. Subscribe today!

unite.ai is a news and information platform for everything machine learning and AI related. We aim to provide unbiased information, and to become a resource for businesses, and for general users of AI.

Learn more.