I'm a technologist at heart, a seasoned leader and a passionate customer advocate. As the SVP and General Manager of the Knowledge and Call Center Productivity business unit at Upland Software, I lead the teams focused on delivering market-leading products that offer unparalleled capability and ROI to enterprise customers across the globe.

Upland's Knowledge and Call Center Productivity products are leading the charge in AI-led innovation, with an immense focus on solving real enterprise problems. The team behind these products is unmatched in the market, combining expertise across the entire customer life cycle. My role is to empower and enable them to achieve their full potential, while driving revenue growth, customer retention, and professional services excellence. I am also committed to fostering a culture of collaboration, diversity, and innovation within Upland and with our partners and customers.